How to resolve Android to Iphone MMS failures on FIDO in Canada
Hi All, I have had this issue many times where my iPhone friends are not receiving the MMS photos I have been sending.
The error message is “The image file x.jpg is not supported and was deleted.”
This is with both users using the carrier FiDO in Canada.
The issue turned out to be a setting within my 3rd party Texting app ChompSMS
You need to go to settings, MMS, and set the max size to “300KB” and the MMS needs to be set to “System” instead of “Legacy”
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